Returns & Refunds

14-day return window

You may request a return within 14 days of delivery. Items must be unused, in their original condition and returned with the original packaging and included parts, subject to any mandatory consumer rights that apply to you.

Start a return

Contact us before sending anything back. Include your order number, the reason for the return and clear photos if the item is damaged or incorrect. We’ll send the correct instructions after reviewing the request.

Damaged or incorrect orders

Contact us as soon as possible if an item arrives damaged, defective or different from what you ordered. Do not discard the item or packaging before we respond.

Refunds

After an approved return is received and inspected, we’ll confirm the outcome. Approved refunds are sent to the original payment method. Your bank or payment provider may need additional time to post the funds.

Non-returnable conditions

Used, altered or customer-damaged items may not qualify for a standard return. Return shipping and customs charges may be non-refundable unless the product was damaged, defective or incorrect, or applicable law requires otherwise.